FAQs
Got Questions? We’ve got answers
Emergency information
If you have any questions or would like to schedule an appointment, you can contact us one of two ways:
1. You can schedule an appointment by giving us a call at:
- Texas: 972-992-5741
- Washington State: 360-207-2344
2. You can fill out the contact form below, and we will respond to you via phone within 2 – 24 hours.
What is psychiatry telehealth?
Psychiatry telehealth, or telepsychiatry, simply means that our psychiatrist service is provided to you entirely online, on a secure platform. All of your psychiatrist telehealth appointments will be held virtually.
Do you offer telemedicine for psychiatry?
Yes! We offer telemedicine services to those living in Texas and Washington State.This means we can prescribe you medication virtually, which you can then pick up at your local pharmacy.
Where are you located?
Our telemedicine for psychiatry services are online and we do not have an in-person location. We offer telemedicine for psychiatry to those living in Texas and
Washington State.
Can I only use your services if I live in Texas and Washington State?
Yes. Due to licensing requirements, our telemedicine for psychiatry telehealth
services are available solely to those who are residents of Washington State and
Texas at this time.
What disorders do you treat?
We treat depression, anxiety, ADHD, PTSD or Trauma related disorders, bipolar
disorder, eating disorders, and autism in conjunction with mood disorders. If
you’re unsure whether you have any of these disorders, our services include
evaluation and diagnosis so we can get you the answers you’re seeking.
Do you treat children?
Yes. We treat children ages 6 and up who are residents of Texas or Washington State.
How much does it cost to be seen?
Service fees vary based on your insurance. If you give us a call, we’d be happy to
provide you with a breakdown of what our service fee would be for you based on
your insurance. If you don’t have insurance, we also offer sliding scale payment
options.
What forms of payment do you accept?
We accept debit/credit card payments.
Do you accept insurance?
Yes, we accept insurance.
What if I don’t have insurance?
If you don’t have insurance, simply give us a call and we will provide our sliding
scale payment options to you.
What if the medication doesn’t help?
If anything within our treatment plan isn’t helping you get the results you desire, we’ll modify your treatment plan.
If a medication isn’t producing the desired effects after a designated period of time, or if you’re experiencing negative side effects from a medication, we will transition to another medication.
We will also take a look at other areas of your life, and assess what we can do to help you further improve your
wellbeing.
Will I need to be on medication forever?
Many people fear that they will need to be on medication “forever,” but this is not our goal. We aim to help you facilitate deep change and healing in all areas of your life, so that you don’t need to feel reliant only on medication for years to come.
Do you offer same-day appointments?
As you mental health is very important to us we provide the soonest available appointment
How frequently will my appointments be?
The frequency of your appointments will be based on your presenting symptoms as well as the treatment plan that you and your provider will create together.
How do I schedule a new appointment?
You can schedule a new appointment by filling out the contact form below. You can also call us at the following phone numbers to schedule an appointment:
● Texas: 972-992-5741
● Washington State: 360-207-2344
Do I have to see a therapist, nutritionist, etc, if I use your psychiatrist telehealth service?
No, we do not require that you engage with any of our additional services if
you’re interested in our telemedicine for psychiatry service. However, our primary goal is to provide you with wellness in all aspects of your life, to give you your best chance at the deep healing that is often necessary for long-term change. We’ll work with you in developing a treatment plan that will best serve you, but you do not have to engage in any other service if it is not your preference.